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Testimonials

Hear What Our Customers Have to Say About Reel Xtreme Steam

Over the last 15 years, our amazing customers have left us countless reviews about our excellent customer service and quality cleaning expertise. Check out some of the reviews below and give us a call today!


Posted on Google Google
John P profile picture
John P
October 30, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Rickey was extremely easy to work with. Responsive, on time, and very professional. Floors look great and I would recommend.
Posted on Facebook Facebook
Brandy Smith Antill profile picture
Brandy Smith Antill
October 28, 2026
positiverecommends
⭐⭐⭐⭐⭐ We recently had our wood floors stripped and refinished, and they turned out amazing! The attention to detail and quality of work were outstanding. The floors look absolutely beautiful, and we couldn't be happier with the results. You can tell they take real pride in their work. Highly recommend!
Posted on Google Google
Kacie Granger profile picture
Kacie Granger
October 26, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
This company does a phenomenal job!!
Posted on Google Google
Rose Huddleston profile picture
Rose Huddleston
October 24, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Amazing!! Highly recommended. Service very personable and the outcome was exactly what we needed. Pet stains gone. Had them power wash pool deck and spruce up tiles. Very competitive prices! Check him out!!!
Posted on Google Google
Diane Hines profile picture
Diane Hines
August 25, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Had an expensive lift Lazyboy recliner used by a relative in a nursing home that had many food and drink stains and a few blood stains cleaned. It now looks brand new! He was right on time and the price was very reasonable for the job.
Posted on Google Google
Miranda Rogers profile picture
Miranda Rogers
August 10, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
My toddler got black red and blue eyeshadow all over my couch. Ricky Reel came by and did and amazing job of getting it out! (Trust me I tried, it was stubborn)! Couldn’t be more happy with the service!
Posted on Google Google
T Block profile picture
T Block
June 21, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Wonderful experience from beginning to end! The hardwood floors look and feel so much better while still maintaining their character.
Posted on Google Google
Lyndsey Hudson profile picture
Lyndsey Hudson
May 18, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We use Reel Xtreme Steam annually to clean the carpet in our church. They do an amazing job! They are punctual, friendly, and professional. Highly recommend their services!
Posted on Google Google
Jill Badon profile picture
Jill Badon
April 14, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The service I needed was a little costly, so he suggested alternatives I could do myself. I decided to go ahead and let him do it. He was prompt, friendly and exceeded my expectations. Would definitely recommend!
Posted on Google Google
Marilyn Elaine profile picture
Marilyn Elaine
January 17, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I used Reel Extreme Steam for carpet cleaning, area rug and deck cleaning. I am delighted with the results, and I highly recommend this company for your cleaning needs. They are experts providing safe procedures and beautiful results. Give them a call--you'll be glad you did!
Posted on Google Google
Maureen Saggio profile picture
Maureen Saggio
January 14, 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I highly recommend this company. !!! The rugs were a disaster thanks to the previous tennant. Fast, courteous, efficient service. !!!!!! Thank you for a job well done 👏
Posted on Facebook Facebook
Gregory Rice profile picture
Gregory Rice
December 20, 2025
positiverecommends
These guys are awesome and did an amazing job for us!!! Will definitely recommend and also use again!!!
Posted on Facebook Facebook
Heather LaPoint Kaiser profile picture
Heather LaPoint Kaiser
December 19, 2025
positiverecommends
They were out to me so quickly for my business. Gave an estimate, made appointment, worked with me on the time and they were so nice and professional! I could not say anything more about how nice they were and our floors look amazing! Start your new year right, call them in January and book an appointment, you will not be disappointed. But let them take a little break for Christmas lol
Posted on Google Google
Tara Brisendine profile picture
Tara Brisendine
July 31, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Reel Xtreme did an amazing job on my tile floors! They look like new!
Posted on Google Google
Jessica Rennick profile picture
Jessica Rennick
April 22, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
I have 2 boys, 2 dogs, and a husband so that means lots of spills, dirty shoes/paws and daily life. My 3 bedrooms desperately needed cleaning as well as my couch and 2 recliners. I worked with Ricky to get an estimate then we settled on a date. We were going to be out of town for a few days so I wanted it done then. We came home to a couch and chairs that looked brand new! The carpets were all cleaned and looked fabulous! My ceramic tile floor is going to be next. I highly recommend this business!
Posted on Google Google
Melody Moody profile picture
Melody Moody
February 24, 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Mr. Reel was on time, very professional. He worked effortless to give me an almost flawless look. My carpet was amazingly disgusting after having a tenant in the home. I really didn’t want to spend thousands changing the carpet and Stanley steamer did a Horrible job when I used them before. I was definitely very shocked that mostly all the stains were removed. It definitely didn’t take him that long either. I will definitely be using him again!!! So wish I had before photos but I promise the carpet was horrible. I didn’t think he could get the stains out but he did!!!!! # Forever greatfull!!!!
Posted on Google Google
Justin Marcantel profile picture
Justin Marcantel
December 27, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
My son thought it would be fun to get into his acrylic painting kit he got for Christmas without telling anyone and got it everywhere including his carpet! I called Ricky in a panic because it was not coming out with soap and water. He came over in the middle of a torrential thunderstorm. At first, I did not think it was working at all, but he kept trying stuff and eventually he got it all out. He was very diligent and knowledgable about different methods of removing stains from carpet.
Posted on Yelp Yelp
Justin M. profile picture
Justin M.
December 27, 2024
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
my son thought it would be fun to get into his acrylic painting kit he got for Christmas without telling anyone and got it everywhere including his carpet! I called Ricky in a panic because it was not coming out with soap and water. He came over in the middle of a torrential thunderstorm. At first, I did not think it was working at all, but he kept trying stuff and eventually he got it all out. He was very diligent and knowledgable about different methods of removing stains from carpet.
Posted on Yelp Yelp
Elaine A. profile picture
Elaine A.
November 14, 2024
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
He was on time, his price was very good and the carpet looks amazing. Highly recommend this company
Posted on Google Google
Gena Hare profile picture
Gena Hare
August 30, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Fantastic job! So many stains that were removed from my carpet. Posting before and after.
Posted on Google Google
Judy Willett profile picture
Judy Willett
August 1, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Called for info and was very professional. Understood my needs and set up appointment very fast. Right on time, friendly and hard worker. Would most definitely do business with them again. Thank you for a great job.
Posted on Google Google
Leslie Harrison profile picture
Leslie Harrison
July 1, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
I called on a Friday and my rug was picked up by Monday. Every detail was professional, efficient, and fair. I will absolutely use again.
Posted on Google Google
Tracy Morgan profile picture
Tracy Morgan
June 21, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
On time and very thorough. Did a great job steam cleaning our sofa, loveseat, and my recliner. Reasonable price. Very satisfied.
Posted on Google Google
Eli gonzales profile picture
Eli gonzales
April 19, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Are carpets are freaking awesome clean. They do an amazing job! Highly recommend this company.
Posted on Google Google
Beth Murray profile picture
Beth Murray
April 5, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Reel Xtreme did a great job on my floors. Purchased an older home and they brought my tile floors back looking new.
Posted on Google Google
Heather Jackson profile picture
Heather Jackson
March 4, 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Great service
Posted on Google Google
Tonya Gordon profile picture
Tonya Gordon
December 16, 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
Mr. Reel was so kind and laid back. He was able to get me an appointment the next day. The tile and carpet looks awesome and smells so good now! I definitely recommend his services and will use them again.
Posted on Google Google
Johanna Strother profile picture
Johanna Strother
December 12, 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
I’ve known the owners for years, they are sweet and professional people. I called and got an appointment in a very timely manner. Showed up promptly and did an amazing job. Highly satisfied with the service and would highly recommend. I will be using them again
Posted on Google Google
Laurie Beard profile picture
Laurie Beard
December 6, 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
Very quick response time to my message, and they came out soon afterward. My floors are super clean, including grout which was very dirty. I added grout sealant for a reasonable price. Well worth the cost!
Posted on Facebook Facebook
Laurie Beard profile picture
Laurie Beard
December 5, 2023
positiverecommends
They did a great job on my tile with very dirty grout. Price was reasonable, and service was quick and courteous. Highly recommend!
Posted on Google Google
Justin Shamblin (Justin) profile picture
Justin Shamblin (Justin)
September 20, 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
Reel Xtreme did an amazing job on our Credit Unions floor. Timely and very professional. We will definitely be using them again!
Posted on Google Google
Jim Davis profile picture
Jim Davis
August 12, 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
Was right on time. He did an upholstery job for me, and did a fantastic job ! I highly recommend his company.
Posted on Google Google
Shelley Myers profile picture
Shelley Myers
April 5, 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
Very quick response. The job they did was better than expected. Will use them again in the future!
Posted on Google Google
Tyn H profile picture
Tyn H
March 17, 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
My 10 year old carpet looks brand new! Thanks so much! Extremely professional, on time down to the dot! Such a kind company!
Posted on Google Google
Mandy profile picture
Mandy
October 26, 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
I was very impressed with the excellent job they did cleaning my carpet. There was a certain spot in the hallway where my dog has unfortunately been peeing and I had tried my own carpet cleaning machine and other carpet cleaning services and nothing was working. Reel Xtreme Steam was able to clean and deodorize everything! All my carpet also looks new again. I highly recommend giving them a call. I will definitely use them again.
Posted on Yelp Yelp
Dru S. profile picture
Dru S.
July 24, 2022
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Second time hiring won't be last! Cleaned sofa, 2 chairs and 3 rugs! Very professional
Posted on Google Google
Marty Atkinson profile picture
Marty Atkinson
July 6, 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
Just want to give a shout-out to this company. I live in Florida and researched pressure washing in southeast Texas where my disabled sister lives. I contacted him via his website and he called me back the same day. Gave me a quote and a date for work to be done within a week. Polite and professional with an attitude of taking care of what I needed done. The work he did is top notch. It’s refreshing to have someone care and take great care of us as a customer. Highly recommend.
Posted on Google Google
Dynah Sistrunk profile picture
Dynah Sistrunk
July 2, 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
We were able to easily book through the online platform and received top notch service the very same day. He called ahead of time to verify, and arrived on time. Very professional and timely and truly cared about our home. He took extra care to protect our floors and walls with mats and corner protectors. He was was fast and efficient but not rushed. We were just moving into our home and he was able to remove stains we didn't think would come out. He made our home feel brand new again. Will definitely use again in the future and highly recommend.
Posted on Google Google
Dru Sistrunk profile picture
Dru Sistrunk
July 1, 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
Amazing job, very professional. Would use again!!!
Posted on Google Google
Valerie Hare profile picture
Valerie Hare
March 26, 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
Unbelievable job cleaning our home. Would recommend everyone to use this company!!!
Posted on Google Google
Mallory Guillory profile picture
Mallory Guillory
February 7, 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
Very friendly and professional. My carpet, rug, and chair looks brand new!
Posted on Google Google
Trina Duffy profile picture
Trina Duffy
December 9, 2021
Google star 1Google star 2Google star 3Google star 4Google star 5
This is the first time to use this company. They cleaned 2 rooms of carpet and a runner in the hallway. He was very fast and efficient. He was done in less than an hour and gave very good instructions to my elderly client about dry time. Thank you Highly recommend!
Posted on Facebook Facebook
Brandon Mojica profile picture
Brandon Mojica
November 4, 2021
positiverecommends
Had Reel Xtreme come to our house yesterday to clean our sectional couch. Are couch was in decent shape, but it starting obtaining our animals scent on the couch which was not pleasant. We tried deep cleaning it ourselves several times, but the scent was still there. After they finished cleaning our couch, I will just say the couch looks brand new and the not so pleasant animal smell is completely gone. Very pleased on how our couch turned out. I highly recommend Reel Xtreme for their services they provide. We will definitely be using them again for any future deep-cleaning needs
Posted on Google Google
Jenny Theriot profile picture
Jenny Theriot
July 6, 2021
Google star 1Google star 2Google star 3Google star 4Google star 5
Absolutely amazing service! Very knowledgeable, professional, and respectful. Our carpet and area rugs look brand new! There were stains that I had given up on that are now completely vanished.
Posted on Google Google
Diana Wilkins profile picture
Diana Wilkins
April 8, 2021
Google star 1Google star 2Google star 3Google star 4Google star 5
This is my first time to use this company and I am very pleased with their service. My carpets are truly clean and they dried so quickly. That’s never happened before. Usually they are soaked for about 2 days after I have them cleaned. Also, they ARE clean. After they dried they remained spot free. Very happy with this company.
Posted on Google Google
william thomas profile picture
william thomas
March 25, 2021
Google star 1Google star 2Google star 3Google star 4Google star 5
Called same day and they were here immediately. Great service and timely manner, no doubt this is who I will use as long as there here in Lumberton and doing business.
Posted on Google Google
jennifer Hinote profile picture
jennifer Hinote
March 19, 2021
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent results on our ceramic tile! Very professional and highly recommend!
Posted on Google Google
Aaron Rowzee profile picture
Aaron Rowzee
November 26, 2020
Google star 1Google star 2Google star 3Google star 4Google star 5
Love these guys! They showed up the same day I called, were very communicative the entire time, and provided before and after pictures through the whole process. Price was great, as well as, the service. All three rooms looked incredible after they finished and all the stains were gone!
Posted on Google Google
anney profile picture
anney
November 5, 2020
Google star 1Google star 2Google star 3Google star 4Google star 5
💛💛💛💛💛Made my carpet look brand new!!!!
Posted on Facebook Facebook
Troy Fowler profile picture
Troy Fowler
September 11, 2020
positiverecommends
Awesome company I messaged them at 12pm about cleaning the carpet in my house, and they came the same day at 4pm. When we bought the house we considered replacing the carpet but decided to give Reel Xtreme Steam a try and now I’m thankful we did they saved us a decent amount of money, the carpet looks new again. Thanks Reel Xtreme Steam.
Posted on Facebook Facebook
Rhonda Glanzer profile picture
Rhonda Glanzer
December 9, 2019
positiverecommends
Excellent job- great customer service
Posted on Google Google
Taylor Delcambre profile picture
Taylor Delcambre
November 26, 2019
Google star 1Google star 2Google star 3Google star 4Google star 5
Had a wonderful experience with this company! They were on time, quick, and very effective.
Posted on Facebook Facebook
Brittany Michelle White profile picture
Brittany Michelle White
November 21, 2019
positiverecommends
Reel extreme cleaned our tile floors after TS imelda and re sealed them! Beautiful job done. Hard working customer service was given the entire time! 10/10 recommend ❤️
Posted on Facebook Facebook
Sharon Hill-Rush profile picture
Sharon Hill-Rush
June 27, 2019
positiverecommends
If your looking for a carpet, flooring, upholstery cleaning company, call Reel Xtreme Steam, LLC It’s a family owned business and they do they’re own work. My carpet looked so bad that I was going to replace it until I saw how expensive it was. Rickey & Terri just left after three hours of work and my carpet and flooring look brand new! Great customer service & great prices💚They are in Vidor, but will come to you anywhere.
Posted on Google Google
Connor Hollaway profile picture
Connor Hollaway
June 20, 2019
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent job on my kids disaster of rooms after we moved out! Will call again!
Posted on Facebook Facebook
Joseph Pulliam profile picture
Joseph Pulliam
May 2, 2018
positiverecommends
Love this company! They did an excellent job with our floors after the storm. Highly recommend.
Posted on Facebook Facebook
Brandy Thompson profile picture
Brandy Thompson
January 12, 2018
positiverecommends
Excellent!!! Rickey was able to get my carpet looking brand new and smelling great!!! I highly recommend them!
Posted on Facebook Facebook
Alicia Moore Venn profile picture
Alicia Moore Venn
October 29, 2017
positiverecommends
So professional, and kind! Our older tile floor and grout looks amazing! Feels so good to walk into our new to us home and see sparkly clean floors.
Posted on Facebook Facebook
Mandie Arredondo Champagne profile picture
Mandie Arredondo Champagne
October 23, 2017
positiverecommends
Reel Xtreme cleaned my floor after Hurricane Harvey when floors were dirty from flood, sheet rock, etc. The tile floor looks brand new. They did high quality work and reasonable price. Highly recommend them. Great customer service!
Posted on Yelp Yelp
Mandie A. profile picture
Mandie A.
October 23, 2017
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Reel Xtreme cleaned my tile floors after Hurricane Harvey. My floors were dirty and terrible from flooding and sheetrock. They were able to clean floors and make them look brand new. Reasonable price and very professional. Great customer service. I would highly recommend this company for tile cleaning!
Posted on Facebook Facebook
Lacey Goodman profile picture
Lacey Goodman
October 8, 2017
positiverecommends
They did a great job on our tile & carpet! Love my sparkling clean floors!
Posted on Google Google
Christi Thomas profile picture
Christi Thomas
July 27, 2017
Google star 1Google star 2Google star 3Google star 4Google star 5
They do an excellent job!
Posted on Google Google
Josh Howard profile picture
Josh Howard
July 20, 2017
Google star 1Google star 2Google star 3Google star 4Google star 5
Just got my tile floors and carpet all cleaned in my house and they look fantastic. Some of the stains have been there for years and they came right up. Also got my patio and the under trim around my house pressure washed and it looks great. Great customer service and very reasonable on price. I would strongly recommend them to anyone.
Posted on Facebook Facebook
Clint Everage profile picture
Clint Everage
June 16, 2017
positiverecommends
This company does amazing work!!! They just finished detailing the inside of my boat and it looks brand new. Couldn't be happier with the results I received. Also very nice people. Will definitely put their name out there and will do business with them again in the near future.
Posted on Facebook Facebook
Jada Jefferson profile picture
Jada Jefferson
March 15, 2017
positiverecommends
Awesome job and very nice. Blessings to you and your business!!!
Posted on Facebook Facebook
Shamsha Ali profile picture
Shamsha Ali
January 27, 2017
positiverecommends
Amazing service! – The Technician was on time and very professional. Stains that we thought would never come out did! Definitely would recommend them! Thanks so much!!
Posted on Facebook Facebook
Kay Kimball Hicks profile picture
Kay Kimball Hicks
December 7, 2016
positiverecommends
Rickey & Teri are both courteous and professional. My tile looks great!
Posted on Facebook Facebook
Jennifer Hebert Parigi Sieve profile picture
Jennifer Hebert Parigi Sieve
December 3, 2016
positiverecommends
We called on a Tuesday, they came out on Thursday to clean all our carpets. They did a great job! I can't believe we almost bought new carpet; it was affordable, professional, excellent carpet cleaning.
Posted on Facebook Facebook
Debbie Bayless Andrus profile picture
Debbie Bayless Andrus
November 8, 2016
positiverecommends
Hey Folks, Reel Xtreme Steam just left my house! Looks like I got new carpet! Ricky cleaned my sofa and my rugs. I am so very pleased with the service. Very professional & well done! Hooray for hometown service.
Posted on Google Google
Donna White profile picture
Donna White
November 28, 2015
Google star 1Google star 2Google star 3Google star 4Google star 5
Great job! Carpet is like new. Some places in the carpet were trampled on a lot and Reel Xtreme Steam managed to get those places back to like new thickness. They were able to get 10+ year old stains out. Highly recommend RXS for the service and price.

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